Packaging & Delivery Policy

At Bebocart.com, we strive to ensure that your orders are carefully packaged and promptly delivered. Below are the details of our packaging and delivery process:

1. Packaging

• We take great care in packaging your products to ensure they reach you in perfect condition.
• All items are securely packed with appropriate materials to protect against damage during transit.
• For fragile or delicate artwork, additional protective layers may be used.
• Customized orders or high-value items may include special packaging as needed.

2. Delivery Process

a. Delivery Locations

• We deliver to most locations within [Insert Country/Region].
• International shipping is available to selected countries; please check availability during checkout.

b. Delivery Timeframes

• Standard delivery within [Insert Country/Region]: [X-Y business days].
• International delivery: [X-Y business days] (depending on the destination).
• Custom artwork orders may take longer; estimated delivery time will be shared upon order confirmation.

c. Order Tracking

• Once your order is shipped, we will provide a tracking number via email or SMS to help you monitor your package.

3. Shipping Charges

• Shipping charges are calculated at checkout based on your location and the weight/size of your order.
• Any applicable customs duties or taxes for international deliveries will be the customer’s responsibility.

4. Delivery Partners

• We work with trusted courier and logistics partners to ensure timely and secure delivery of your orders.
• Delivery times may vary due to unforeseen circumstances like weather, public holidays, or customs delays.

5. Failed Deliveries

• If a delivery attempt is unsuccessful due to incorrect address details or unavailability, our delivery partner will make additional attempts or contact you for rescheduling.
• Additional charges may apply for redelivery or address corrections.

6. Damaged or Missing Items

• If your package arrives damaged or items are missing, please:
  1. Contact us within 48 hours of receiving the delivery.
  2. Provide photos of the damaged packaging and items for verification.
  3. Allow us [X business days] to investigate and resolve the issue.

7. Delayed Deliveries

• While we aim to deliver within the promised timeframe, delays may occasionally occur due to:
  • Public holidays or seasonal demand.
  • Unexpected logistics or customs issues.
• In such cases, we will keep you informed and work to resolve the delay promptly.

8. Custom Artwork Delivery

• For custom orders, the delivery timeline will include the time required to create the artwork.
• Updates on the progress and estimated delivery will be shared during the process.

9. Contact Us

For questions or concerns regarding packaging and delivery, feel free to reach out:

• Email: support@bebocart.com
• Phone: [Insert Contact Number]
• Contact Form: Available on our website.